AMY006022_MIR_M
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised these pajama sets as "buttery soft" and exceptionally comfortable, with many purchasing multiple sets. The material is lightweight, breathable, and washes well without shrinking. Shoppers appreciated the pockets and noted the fabric is not see-through. However, sizing inconsistencies were reported, with some finding pants run 2 sizes too big while tops fit well.
Perfect Christmas gift.
Soft and comfy'worth buying.
I like this set'the fabric is very soft.
Super soft.
Super cute and soft. Great workmanship and drapes nicely. Very satisfied.
Love it'well made, comfy, and pockets!
Buttery soft super comfortable and breathable. Size is inaccurate. Fits 2 sizes too big. I wish there was an option for different sizes for the top and bottom. Top fits great just oversized the way I prefer. The pants are way too big!
Only worn a few days, but for the price the quality is great. Soft, not see-through, breathable, and the pockets are great. I'll update after more washes.
I love dinosaurs, so I was thrilled to find these'comfy and cute.
Ordered two more sets. Very soft and comfy. Great price, durable, and doesn't shrink.
Glad I sized up. Love it and the pockets. Plus size was out, so I bought 3X. I'm 5'8" (173 cm), 215 lbs (98 kg). Very cute for our Christmas pajama party'let's see how it holds up long-term.
The most comfortable, silkiest pajamas I've owned. Washes well'very satisfied.
Soft and comfy. My third pair.
Beautiful color very soft & comfy.Looks great. Could easily wear to drop off & pick up from school etc.
Love the way the bottoms fit.
Comfortable and great appearance! Spooky!!!
Pajamas are very cute.The elastic in the pants are all crooked
Very comfortable. I bought a second pair.
I love this set I went and bought a second one soft comfortable and high style for lounge ware. Highly recommend.
So comfortable I ordered 2 more pairs!
ts so comfortable and I love it! It kind of looks like scrubs which made it perfect for pajama day at school. Very good material.
Polyester not cotton
I am 5'5 approx. 215lbs and curvy. The XL fits perfectly! The material is soft and thin but not see through.
Fit was perfect. Very soft and comfortable.
Adorable comfy dinosaur pajamas. Recommend!!
Love the color soft perfect fit
Love these pjs they are super soft and the Dino print is cute. I got an xl Im 52 and they are a little long but thats not a problem for me.
Its very comfortable and pretty.
They are very nice. Very soft and happy I purchased them.
These pajamas are buttery soft. I love the drawstring pants. The pants fit beautifully however the shirt it a bit tight. I ordered XL but would not move a size bigger because the pants would be too big.
Very comfortable and easy to wash great material love it now want in long sleeves if have them
I love the material and I love the feel of it the size is correct. It's worth the buy.
Pajamas are super comfy and soft. They run a little big I could have gotten a size smaller. I ordered an XL I always worry about them being too small. I am 5'3 165 lbs.






