AMY007759_GP9_L
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised these loungewear sets as "super soft and comfortable" with "excellent workmanship." The fabric is breathable and lightweight, ideal for sleeping or relaxing. Most found sizing true to size, though one customer noted tops ran small with shorter sleeves. Customers loved the loose top and fitted pants design, with many saying "best pajamas ever!"
I bought two sets, and they're amazing!! Super soft and comfortable!
comme
Buy it!,So comfortable
Super comfortable and fits well.
Soft fabric'great for winter.
The fabric is much lighter than I expected'but I ended up really loving them. True to size; glad I didn't size up. I like the loose top and fitted pants. Looks like the photos and well made. I'd buy again.
Best pajamas I've ever worn! True to size and so comfortable. I'm 173 cm and 63.5 kg. The most comfortable pajamas ever!!!
I washed them before wearing'super soft and comfy, exactly what I wanted. I wanted long sleeves with an open hem and this set is perfect. Might buy another. The weight, length, and stretch are just right'great for sleeping or lounging.
Perfect fit, machine washable and dryable, the fabric always maintains its good appearance and feel!
I absolutely love these sets!! The fabric is soft and breathable, and the price is great. I've been waiting for them to go on sale. There are also many colors and patterns to choose from.
love the style and feel of this loungewear dress. The color is beautiful, and it's very comfortable to wear. The size is perfect; it's neither too tight nor too stuffy.
The pajama pants are great but Im not loving the tops. I ordered the medium set and the tops feel more like a small and shorter in the sleeves. The bottoms I feel are true to size. Im 52-134lbs
Soft materials that are well made and size is spot on. No complaints here!
Bought these for my mom. She absolutely loves them.
These pajamas are SO comfy...glad I made this investment & glad I got a bigger size...perfect extra room fit
Super cmodas la talla corresponde
Very soft. Feels much more expensive than I actually paid. Very comfortable to wear in summer.
It's the right size and soft and comfortable.
Love them. they are soft and comfortable and true to size. The pants are a little long but that is not a big deal.
Love this matching set! Here is the animal print one giving Kylie Pitt vibes....for reference I'm a size 14/16 247lbs. Good quality soft and comfy! Fit is great and true to size. I love that I can wear this set around the house day or night and still feel stylish
Our daughter immediately loved these pajamas; she loves watching TV comfortably. The fabric is soft, and the color is just right.
I absolutely love this outfit! The animal print makes me feel a bit like Kelly Pitt¡ I'm a size 14/16 and weigh 247 pounds (about 112 kg). The quality is excellent, soft and comfortable! The size is perfect, very standard. I love this outfit; it looks great both day and night at home.
Great quality and fit
Sacred and Sleep
The fabric is much lighter and thinner than I expected. But even so, I find I really like them. The sizing is classic, and I'm glad I didn't buy a size up. I love that the top is loose-fitting while the pants fit perfectly. The pattern is exactly as pictured, and the workmanship is excellent. I would definitely buy this product again.
Sa qualit¨¦ est tr¨¨s bonne, ils sont chauds et se lavent tr¨¨s facilement
The fabric is soft, the workmanship is excellent, and the size is accurate. Absolutely no complaints!
I bought the right size.,Gift
I bought these for my mom, and she really likes them.
This holiday pajama set is comfortable and bright, and the teenage girl who received it loved it because she wears it as pajamas regularly. The pajamas are lightweight and breathable, perfect for Florida's weather. The price is also reasonable, though you can't expect them to be extremely durable.
Comfortable to wear, soft fabric. I would definitely buy it again.
Soft fabric, great workmanship, accurate sizing'no complaints!






