AMY007921_DGT_M
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised this cotton nightshirt as "soft and comfortable" with excellent quality. Many appreciated that it "washes well" without shrinking and is wrinkle-free. The fabric is breathable, ideal for temperature regulation including menopause. Some noted it's heavier and shorter than expected. Overall, shoppers found it true to size with great value.
This nighty is cute but heavier than what I expected it to be. I wanted something to pack that didn't take up any room in the suitcase but this won't be it. However it is really cute and I will wear it at home where I need the warmth of the heavier fabric.
Soft comfortable cute nightgown. It washed well and his wrinkle free
I absolutely LOVE these Jammies!!! Going thru menopause and dealing with night sweats is no joke! Discovered I need to wear cotton and not the typical polyester blends! These were perfect! Lightweight! Comfy! I need to get a few more now!!
Very soft fabric perfect fit washes well. Very satisfied.
Very comfortable nice and soft washes great but its a lot shorter than I wanted.
Soft and comfortable
I love the color and how it fits. Nice thick fabric.
soft and comfortable
Love these short little nightgowns'perfect for at-home wear. Super soft and comfy. Machine wash/dry or hang dry, no shrinking. I'm 168 cm and 70 kg; XL fits great. I've bought a bunch.
Such a great find'so comfortable to sleep in. Not too cold, not too hot.
I really love this little nightgown. I don't like stretchy knit fabric because it's too hot'this one is cotton and works year-round.
My wife says this nightgown is super versatile, very comfy, very warm, flattering on her, true to size, and the color is beautiful.
Comfortable Love it!
Super soft, no shrinking, and affordable.
Love the feel of the fabric, and the length is just right.
Thick, soft, fluffy cotton. Looks even better than the photo'not see-through at all. I sized up for a roomy fit. No noticeable shrinkage, easy care, and it comes out of the dryer nicely (not a wrinkled mess like some cotton).
Comfortable and lightweight.
Very comfortable and it washed well too.
This robe is really beautiful in person'soft color, soft fabric, and a perfect winter thickness. The feel impressed me and the quality seems better than typical robes. I haven't washed it yet, so I can't comment after washing.
If you want to wear it as a dress, size up. The top runs slightly small.
Very comfortable'sweet dreams. Perfect fit and still looks new after washing.






