AMY007975_KT819_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Classic Notch Collar with "T" Trim/Chest Pocket/Elastic Waist
Customers praised these pajamas as "incredibly soft and comfortable" with lightweight yet warm fabric. The set is durable, machine washable, and maintains quality after multiple washes. Shoppers loved the colors and fit, though some noted sizing runs large. A few mentioned missing pockets and occasional button issues, but overall highly recommended for comfort.
I absolutely love these pajamas! I live in Florida, but winters here are really cold. These pajamas are lightweight and breathable, yet very warm. They're also durable and washable, and they look great on!
They're incredibly soft and comfortable. My wife wants me to buy her several in every color...,So comfortable!
Beautiful pajamas. The color and fabric are fantastic.
I bought this pajama set for a Christmas-themed pajama party, and it was a wonderful surprise. They're soft and warm, the fabric is exceptionally good, and the pants are full-length, unlike some pajama pants I've bought before that were too short.
Great especially for elders
Suaves cmodas pero muy grande para mi
Soft & fits perfectly . so comfy
Very soft! Love this pj set!
Super comfy. Im 5'2 148 pounds and o got the medium.
Soft, warm, and lightweight
These are gifts for my granddaughter; she says they are very soft!
She said they were warm and comfortable, well-made, and reasonably priced.
They are very soft and have a luxurious feel.
Five stars for this pajama set! The sizing is true to size; I bought my usual size and the looseness is just right. The fabric is incredibly soft¡I love it! I bought one set first, loved it so much, and then bought two more. Listing this pajama set was a great idea. This Ekouaer pajama set is just as great as other products from this brand. I hope they continue to release more great products.
My favorite pajamas! I even bought a set for my sister-in-law as a Christmas gift. Super soft and warm for winter, and they hold up even after tons of washes. Perfect fit with just the right looseness'comfortable but not bulky. And they're seriously adorable.
Too big
My absolute favorite pajamas! I even bought a set for my sister-in-law as a Christmas gift. They're incredibly soft and comfortable, perfect for winter, and will last even after a hundred washes. The size is perfect, and the looseness is just right'comfortable without being bulky. Most importantly, they're absolutely adorable!
The color is gorgeous, and the cut is perfect! I've been looking for a simple yet stylish pajama set that's suitable for work and also looks appropriate, and this is exactly what I'm looking for. I ordered another color today.
Comfortable and Fabric type
Comfortable and stylish. The top can be worn with pants. Just as described, and with an added bonus.
Practice mode
Super soft and comfortable, perfect size.
These are absolutely the best pajamas I've ever bought! They're beautiful and soft, and the fabric feels amazing against my skin. I haven't washed them yet, so I hope the colors won't fade or shrink. But for now, it seems I'll only buy pajamas from this company from now on, winter or summer! Thank you to the person who made these pajamas. The only minor flaw is that the pants don't have pockets; otherwise, they're perfect. I bought several sets, and my favorite green set is a bit tighter than the others. I don't know if the buttons are sewn on wrong, but they keep wrinkling and coming undone.
At first, I hesitated a bit about keeping it because the material and style were different from the one I bought at Ekouaer before. However, it's very soft and comfortable, and I love the color. I'm 160cm tall and weigh 57kg. I bought two pieces, one light pink and one baby blue, both size S. I've always washed them on a gentle cycle with other clothes of the same material and color, and I've never had any problems.
The thickness of these pajamas is just right. I tend to get cold easily at night, but these pajamas keep me very warm. They were also fine after washing and drying, looking brand new. I love the teal color, and the medium size fits perfectly.
This pajama set is absolutely amazing! It's incredibly soft and lightweight, and it didn't shrink after washing. The warmth is just right'not too hot at all. I'll definitely buy it again! It's the most comfortable pajamas I've ever worn.






