ARY000347_TW206_M
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised this satin pajama set for being "incredibly soft and breathable" with cute designs. Many noted the fabric feels silky and comfortable for sleep. Most found sizing true to fit, though one shopper mentioned it "runs a little small." The set holds up well after washing with no fading.
Absolutely love these! Cute design, super comfortable, true to size. Holds up after washing'quality matches the price.
I love how soft it is. Cold wash, hang dry'no fading.
Love this pajama set.
This set is sooo cute and comfy. I got tons of compliments on TikTok'I'm putting it in my showcase! Highly recommend!
I'm obsessed with this pajama set! The fabric is incredibly soft and breathable'perfect for cozy sleep. It feels gentle on my skin all night, never too hot or too cold. The fit is just right (not tight, not baggy), and the design is cute and stylish enough to lounge in during the day. If you want pajamas that feel like a warm hug, these are it. I'll definitely buy another set!
The silky feel is great, but the sizing runs a little small.
Super comfortable and fits great. Looks exactly like the pictures. Because it's silky, it's not tight'nice and roomy. Great value.
I really wish I'd found these sooner! They're unbelievably comfy and so cute. I first bought the Purrmaid print, loved it so much that I went back for two more patterns'each one adorable. The fabric is light and breathable and feels great to sleep in. No complaints at all; best pajamas I've ever owned!
Happy to report my daughter LOVES them!! The set on her Christmas list sold out, so I tried these instead'and these won. She says they're warm and comfy. Give them a try and see if you love them as much as she does.
Cute print and great-quality fabric.
I bought these pajamas for my bridesmaids to wear before the wedding, and they were gorgeous!!!
Great!
So good.
Cute, soft, and insanely comfortable.
Super cute. Soft and silky. Doesn't look cheap at all. Very happy with this purchase.






