AMY006479_PAT6_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praise these pajamas as "super soft and comfortable" with stretchy, breathable material. Most find them true to size, though some report sizing runs large. The pockets are a popular feature. While the fabric quality is consistently rated as soft and cozy, a few customers noted thin material and unflattering fit. Ideal for year-round wear.
I REALLY love the material of these pjs however I wished you made them in 3/4 sleeves or at least to the elbow.Long sleeves are always much too long for my arms so I need a 3/4 sleeve or at least to the elbow.
Love my PJ cannot wait to wear them
These pajamas are really soft and stretchy and feel good on my skin. That being said the fit was a bit strange. Im 51 130 lbs. I ordered a medium and the bottoms are way too big. The top for some reason doesnt ave a flattering cut. Im going to keep them but honestly I wouldnt buy them again.
Ok for the money fits true to size material is pretty thin
Soft material but in my opinion runs big
Slow delivery nice product. Is the seller really slow or is this Amazon trying to push me to get Prime? It took a month to get them.
Cute and comfy!
Soft and comfy!
Very soft and comfy
Great pj's. Very soft and comfortable
Very soft and my favorite pjs now. True to size.
These are very stretchy and comfortable
I got these pajamas on sale and honestly wish I wouldve bought 2 pairs. They are extremely comfortable and true to the images/product description. I got the black ones and theyre just like the image also very stretchy good in length and ideal for either warm or cold weather. They are also washer/dryer friendly and dont shrink!For reference I am 55 in height and weight around 150 pounds. I got a large and they fit just how I wanted not too tight but not loose that they fall.
Lovely pajama set. Well made and very cute and comfortable! I highly recommend
I absolutely love my Ekouaer pjs! Ive purchased several pairs because they fit well and are super comfortable didnt shrink when washed and run true to size.
Very comfortable the size I ordered was a little to bigso my next pair will be a smaller size..oh yeah Im buying every color..
Super soft and comfy! Looks like the picture bonus for pjs with pockets
I love this brand of pjs they're always so cute and comfy!
Good quality and very comfortable!
I needed a lounge outfit that was comfortable acceptable to see visitors in and I could sleep in. Bonus points for being cute! This one covers all the bases and washes up beautifully.
Love these pjs. Very soft and comfortable. Love that the pants are not long.
Comfy!!
I bought these for a gift and she loved them! Very comfortable and true to size.
Soft material bright colors as the picture. Really like them. Recommend.
So soft and comfortable! No shrinkage! Ive bought the night gowns first now Ive gotten 2 of these pajama sets. These are light weight and breathable. I cant wear heavy pajamas to bed because I get too hot. These are perfect!
I was pleasantly surprised.. these are too cute..great to wear as lounge wear. The material is soft & the fit is perfect & comfortable.
Love this outfit
These are the softest and most comfortable pajamas. They fit nicely. Loved the first set so much that I bought another.
Soft and comfortable pajamas that are true fitting and the pant legs stay in place while I sleep.
Fits true to size. Not too heavy for early fall and just right for winter and spring!
My favorite brand of pajamas. Always good fit.
Soft and comfy. I am 5'7. 34 inch inseam. They are plenty long enough for me
These PJ's are wonderful! They are so soft and extra comfortable to sleep in. I probably will get some for Christmas gifts.






