PXK000251_KT705_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim

Customers praised the 'super soft' and 'very comfortable' fabric of these pajamas. Most found sizing 'true to size', though a few suggested sizing up for a looser fit. Shoppers loved the quality, with many ordering multiple sets. Colors hold well after washing. Minor concerns: some found sizing runs small, shorts too short, and lack of pockets.
Very comfortable true to size.
A mi novia le gust mucho. Es de buena calidad y perfecta para dormir.
It has no poket
Soft keep the colors after washing perfect size
Very comfortable fits perfectly. Im usually a large I ordered a large and it was perfect. I got it quickly.
Very cute pj set fits well.
it runs small i usuaslly were a 16 had to order bigger
Its comfortable it wears well and its just wonderful set
I am 5.5 and 152lbs and bought a size XL so that they would be a little big and comfy with a tad bit longer shorts. The size was just as expected by sizing up. The material is soft and the shorts set is very comfortable and cute!! I would buy them again!!
Super cute comfy and flattering. True to size good quality
Perfect sizing very soft. My favorite Jammies!
True to size very comfortable and stretchy I love animal print
Very nice and the fit is great just wish there were long pants also in these colors!
Super comfortable and look great. Would definitely by again and in different styles. Wish they had more Halloween styles!!
Comfy fall colors are perfect
Very comfortable. Great fabric!
Fit nicely
Love these pajamas. Soft comfortable. Loved my first set so much I ordered a second set in a different color.
Love these. I've gotten six sets!
Super comfy! Love the material and the fit was true to size. My new favorite pjs!
Super comfy and cute!! Will order more colors.
Love them. They are so comfortable.
Fit to size. So soft and durable material!
Perfect fit Nice color and design.
Very comfortable.
Soft and fits true to size
Have yet to order something from this brand that I didn't like. I love the feel of the fabrics they use and this pajama set did not disappoint. They fit true to size. I am 4'10 and wear size smalls. The color matched the picture. All of the items I have purchased from Ekouaer over the years wash well.
Love IT! Super soft
Love them
Very soft and comfortable. True to size with nice amount of stretch. Quality seems good.
Love these pj's super comfy
Fit perfectly and well made




