AMY007163_B_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim


Customers praised this satin sleepwear as "super soft and comfortable" with excellent quality. The dress is true to size and lightweight, perfect for warm nights. Shoppers loved it so much many purchased multiple colors. Some noted it runs large and wished it were shorter. One concern: dye transfer onto bedding was reported.
Beautiful! Well made super soft comfortable and looks great on. I will definitely be ordering more colors.Highly recommend!
These are so soft and comfortable to wear they look good even for plus size women. True to size and they just make you feel good as you are going off to sleep. Sweet Dreams!!!
This nighty is beautiful. It is a loose fit and washes well. I bought 1 of every colour.
Well made fits true to size comfortable as sleepwear. I liked it so much I have purchased more in other colours.
Wonderful. So light - like wearing nothing but still covered.
just love the fit and comfort. definitely would order again.
I like it just wish it was shorter.
Do run large
as advertized
Sooo comfy
I like it'just wish it were shorter.
This sleepwear is super soft and comfy, and looks great even on plus-size women. True to size and makes you feel good before bed. Sweet dreams!
Comfortable and lightweight sleepwear.
I wore it backwards and it's very loose'great for menopausal women.
So cute'perfect for summer nights!
Great fit, great fabric.
Soft and comfortable.
Very flattering.
Comfortable feel'not scratchy.
Great quality.
Super cute and super soft! True to size!
I love how soft and lightweight it is, and the back ties aren't bothersome at all! That said, I know some people say it's only for ¡°sexy¡±¡ personally I don't find the shorts very figure-flattering, but it's so comfortable that I don't care!
The shorts are cute on their own. Of course the top is cute too!
Sexy but not too much. Comfortable and easy to wear'makes you feel confident!
I've worn this set for over a year and washed it many times, and it still hasn't come apart or lost its sheen.
I won't buy this again. It's pretty, but the dye transfers onto my white blanket. Imagine what happens when I sweat. That's not good for skin.
Very pretty.






