Ekouaer Family Matching Christmas Plaid Reindeer Pajama Set
SYY000150_DAD_S
Free Shipping
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
Free Return
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
- Unworn, unwashed, unmodified, and undamaged
- Free of odor and pollution
- With price tag and washing label still attached
- In original resalable condition
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
- Refund amount is limited to what you actually paid (promotional discounts deducted).
- Coupons used at purchase will be automatically invalidated.
- If you haven't received your refund within 30 days of approval, please contact us.
Questions? Email us: support@ekouaer.com
Shopping Security
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Guarantee
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
- All claims must be reported within 90 days of the shipment date.
- Compensation covers the goods value only — shipping fees, taxes, and the Shipping Protection fee itself are not included.
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
The whole family, matching. In classic red and black buffalo plaid, each piece carries an appliqué reindeer at the chest with a name in white script — Dad, Mom and Baby — so the set reads as one family portrait the moment everyone puts it on. The adult tops are notched-collar button-downs with straight-leg pants on an easy elastic waist, while the baby piece is a one-piece romper with a buttoned neckline and snap closure for easy changes. Order each member separately and build the set you need, or take all three for Christmas morning.
Product Specifications:
- Material: 95% Polyester, 5% Spandex
- Design (Dad / Mom): Notched collar button-down long sleeve top with appliqué reindeer and script name at chest; straight-leg long pants with elastic waistband
- Design (Baby): Long sleeve one-piece romper with appliqué reindeer and script name at chest; button placket at neckline and snap closure for easy changing
- Pattern: Red and black buffalo plaid
- Chest print: Fixed script name — Dad / Mom / Baby, matching the Member option you select
- Members: Dad (S–4XL), Mom (S–4XL), Baby (S–3XL, unisex)
- Fit: Relaxed fit
- Occasions: Christmas morning, holiday parties, family photos, winter lounging, sleeping
- Care: Machine wash cold with like colours; do not bleach; tumble dry low; imported
How to Order:
- Choose the Member (Dad / Mom / Baby) and the Size for each person, then add one to the cart per family member.
- Each piece is sold separately — a family of three needs three items.
- Baby sizes S–3XL are unisex and correspond to 50–75 cm garment length (see size chart).
Package Includes (per item):
- Dad / Mom: 1 x Plaid Pajama Top + 1 x Plaid Pajama Pants
- Baby: 1 x Plaid One-Piece Romper
Matching plaid, one reindeer each — the easiest family photo you will take this year.





