AMK008223_KT729_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised this satin pajama set for being "soft and comfortable" with "great value for money." The silky fabric is lightweight, breathable, and wrinkle-resistant. However, sizing inconsistencies were noted—some found it runs large while others felt it was too small. Arms and pants may be long for petite wearers. Praised for durability after washing.
I absolutely love this pajama set! I bought it for my 94-year-old mother; she lives in a nursing home and doesn't need to wear hospital gowns. I love the fabric, the cut, the color, and the price. I've already bought about 12 sets.
The color matched the description perfectly, no surprises. Delivery was also on time. The pajamas are long'both my recipient and I are quite tall, so that's perfect. The size is slightly larger than expected, but better than too small. Very satisfied with the price and delivery.
I absolutely love this pajama set! It's such great value for money. They're super cute, soft, lightweight, and durable. This pajama set is also very wrinkle-resistant and doesn't lose its shape after washing. I've bought so many sets of pajamas from this brand; I think they're truly fantastic.
It was completely too big and too long. But it just kept it anyway cause I dont feel like paying $7.99 each items to be sent back. and Im not driving 30 miles. I shouldve went by my own size and not listen to what you suggested. I wear a medium and a shirt so I should go to Cell large and an extra large.
Arms way to long bust tight and pants too long.
I love its color and design; it still looks great after washing. I accidentally put it in the dryer, but it's still like new.
It's very beautiful. Unfortunately, I have to return it.
I love these pjs have 2 other pair.
I absolutely love these so much that I bought two anc will be going back in for a 3rd pair. They do fit true to size and so comfortable
My favorite pj
The quality is amazing. The stitching is impeccable and theyve matched the stripes in the pattern perfectly and its comfortable and its so pretty. Its like a dream. Im most pleased.
I've gotten several pairs of these. Very comfortable. Tops are a little warm for now so I wear a light weight shirt with these. I use the tops as a light weight jacket for now. They fit true to size.
My third stripe satin pair of Ekouaer pajamas. Absolutely classic. I was expecting mint green from what I saw on my monitor but it's actually a very light aqua looks gorgeous! This is a different style than the first two pairs each of which have one chest pocket. This pair has a chest pocket and two hip-level patch pockets on the shirt. The fit is outstanding. I don't have the slimmest legs in the world and this pair of pajamas makes me look like I do without clinging or interfering with easy movement during sleep. Love love love them!
Love love love these soft and comfortable Hugh Heffner jammies! Washed and dried so well. For the price advertised Im ordering another pair!
had spinal surgery, so I wanted to buy a set of smooth pajamas to make it easier to turn over in bed during winter. This set is perfect for me! Because the fabric itself isn't very warm, I specifically bought a size up so I can wear thermal underwear underneath. I'm 170cm tall and weigh 68kg, and I usually wear a size 12 in women's clothing. This time I bought a size L, and it fits perfectly over my thermal underwear. The elastic waistband on the pants is very stretchy, neither too tight nor too loose. I think it would fit well even in summer without thermal underwear. The navy blue color is a deep, rich blue. Overall, I'm very satisfied and would definitely buy another set.
La compraria de nuevo muy buena
I love the fabric so soft
I purchased these for a Christmas gift because I love mine so much!
It is very light weight..size is good
I love these pajamas. I would purchase them again.
These pajamas were great. We love how soft they are and how well they fit.
Lovely pajamas.Well made they look beautiful feel luxurious.Fabric is substantial cool but warm an odd phenomena? I bought a red silk tank top to make the set versatile for warm nights.This set qualifies as a luxury garment.
Very comfortable. Nice enough to lounge around in before bedtime. The material allows me to turn over in bed easily. I am 73 55 and 140. I wear medium. The arms are a little long for me.
Amazing quality. Fabric is silky and feels good on the skin. I don't overheat in these pajamas. I feel like a queen in these beautiful pajamas
Sizing was as advertised; fabric and fit are comfortable; would purchase again.
I needed new sleepwear for a trip. This pair of pajamas is the best ever! Cozy and cute. Ill be wanting moe colors!
Bought the bubblegum pink and it was perfect. Nice quality and price point. I would buy again.
Soft silky for me the size was accurateWashers and dryers as it shouldI would order again
They seem to run a little bit large but felt nice and washed beautifully.
Great value. Looks great
It is what I ordered
I am in love with these pajamas. They make sleeping a dream





