Shipping Information

About the Delivery Time

Delivery time: Total Delivery Time = Processing Time + Shipping Time.

Processing Time: The processing time is separate from the shipping time. We typically take 2–5 business days to prepare your products before shipping. However, some items may take 5-7 business days to process due to stock availability limitations.

Pre-Sale Items: For pre-sale items, please expect 10-15 days warehouse processing time for the total delivery estimates.

Note: We will ship to the address you entered before you pay, please make sure the shipping address is correct. If you want to change the address, please contact us at support@ekouaer.com within 12 hours.

Shipping time:

Standard Shipping: Generally, for Global Shipping, it will take 10-22 business days for your orders to reach you, some distance area might take even longer.

US Domestic Shipping: It will be delivered in 3-7 business days for most US. Deliveries to remote areas may take longer.

Our system will send you an email notification once your parcel has been dispatched.

Shipping Rates

*Some items may take 5-7 business days to process due to stock availability limitations.
*Pre-Sale Items: 10-12 business days.
*Deliveries to remote areas may take longer.

Shipping is currently available to the following countries/regions:

Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia

Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia

North America: Canada, United States, Mexico

Australia: Australia

Email: support@ekouaer.com