Shipping Information

HOLIDAY SHIPPING

Enjoy free shipping on all orders through December 9, 2024

ABOUT THE DELIVERY TIME

Delivery time: Total Delivery Time = Processing Time + Shipping Time.

Processing Time: The processing time is separate from the shipping time. We typically take 25 business days to prepare your products before shipping. However, some items may take 5-7 business days to process due to stock availability limitations. 

Pre-Sale ItemsFor pre-sale items, please expect 10-12 days warehouse processing time for the total delivery estimates.

Note: We will ship to the address you entered before you pay, please make sure the shipping address is correct. If you want to change the address, please contact us at support@ekouaer.com within 12 hours.

Shipping time:

Standard Shipping: Generally, for Global Shipping, it will take 10-22 business days for your orders to reach you, some distance area might take even longer.

US Domestic Shipping: It will be delivered in 3-7 business days for most US. Deliveries to remote areas may take longer. 

Our system will send you an email notification once your parcel has been dispatched.

 

Zone Order Value Shipping Fee Processing Time Shipping Time
United States (*Only For US WAREHOUSE products) No limit Free 2-5 business days 3-7 business days
United States $0-$69 $9.99 2-5 business days
*Some items may take 5-7 business days to process due to stock availability limitations.
*Pre-Sale Items: 10-12 business days
6-12 business days
Over $69 Free
United Kingdom $0-$69 $9.99 7-15 business days
Over $69 Free
Canada $0-$69 $9.99 8-17 business days
Over $69 Free
The Rest Of The World $0-$69 $9.99 12-22 business days
Over $69 Free

Noted: Tariffs are paid by the customer

Shipping is currently available to the following countries/regions:

Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia

Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia

North America: Canada, United States, Mexico

Australia: Australia

Email: support@ekouaer.com