Shipping Information
HOLIDAY SHIPPING
Enjoy free shipping on all orders through December 2, 2024
ABOUT THE DELIVERY TIME
Delivery time: Total Delivery Time = Processing Time + Shipping Time.
Processing Time: The processing time is separate from the shipping time. We typically take 2–5 business days to prepare your products before shipping. However, some items may take 5-7 business days to process due to stock availability limitations.
Pre-Sale Items: For pre-sale items, please expect 10-12 days warehouse processing time for the total delivery estimates.
Note: We will ship to the address you entered before you pay, please make sure the shipping address is correct. If you want to change the address, please contact us at support@ekouaer.com within 12 hours.
Shipping time:
Standard Shipping: Generally, for Global Shipping, it will take 10-22 business days for your orders to reach you, some distance area might take even longer.
US Domestic Shipping: It will be delivered in 3-7 business days for most US. Deliveries to remote areas may take longer.
Our system will send you an email notification once your parcel has been dispatched.
| Zone | Order Value | Shipping Fee | Processing Time | Shipping Time |
|---|---|---|---|---|
| United States (*Only For US WAREHOUSE products) | No limit | Free | 2-5 business days | 3-7 business days |
| United States | $0-$69 | $9.99 | 2-5 business days *Some items may take 5-7 business days to process due to stock availability limitations. *Pre-Sale Items: 10-12 business days |
6-12 business days |
| Over $69 | Free | |||
| United Kingdom | $0-$69 | $9.99 | 7-15 business days | |
| Over $69 | Free | |||
| Canada | $0-$69 | $9.99 | 8-17 business days | |
| Over $69 | Free | |||
| The Rest Of The World | $0-$69 | $9.99 | 12-22 business days | |
| Over $69 | Free |
Noted: Tariffs are paid by the customer
Shipping is currently available to the following countries/regions:
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Email: support@ekouaer.com
