AMY007544_GP17_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised these pajamas as "the best ever" with "super soft" fabric that's "incredibly comfortable." Many noted true-to-size fit, no shrinkage after washing, and versatile wear. Pockets were appreciated. However, one customer reported poor workmanship and wrong sizing, while another noted fabric quality varies by color. One mentioned an unpleasant odor.
I was so wise to buy this set of pajamas for post-surgery wear. They're soft, comfortable, and the size is perfect. Even after several washes, they're still in great condition'no shrinkage or pilling. I'll definitely be wearing them under my pajamas from now on.
Comfortable and stylish. The pocket is a thoughtful design feature.
My wife loves this outfit; the fabric is soft, the thickness is just right, and it's very comfortable. She loves it so much that she even bought one for her 96-year-old aunt as a birthday gift¡ and it arrived today. It has a wide range of colors to choose from, is great value for money, and the size is perfect.
It's very soft and comfortable, but if you tend to sweat a lot at night, you might have trouble falling asleep while wearing it.
Like
The best value mature men's shirt, the fabric is super soft and fits perfectly! The color is beautiful, the fabric is thick and doesn't let in any light.
The best pajamas ever! So comfortable!
The size I received was wrong. I exchanged it for the correct size, but the workmanship is poor! Don't buy it!
These pajamas are so soft and cool to the touch, not too hot or too cold! They're the best pajamas I've ever worn! If you don't have a set yet, you're really missing out! Get one now, you won't be disappointed!
Trust me, buy them all in every color! I wear them to the store, to eat out, and even to bed. They're such a versatile piece. Comfortable and stylish!
I love this loungewear set; the fabric is incredibly soft! I wear it as pajamas, and also on weekends or when relaxing at home after get off work! It's been washed many times, and the color hasn't faded at all, and the fabric quality hasn't been affected. The top goes perfectly with jeans, it's so versatile. It's very comfortable, and the size is perfect!
Super soft and comfortable! Cute design and perfect size.
This mature men's shirt offers excellent value for money. The fabric is incredibly soft, and the cut is fantastic! The color is beautiful, and the fabric is thick and opaque.
The softest, most comfortable pajama fabric I've ever worn. Maybe I got lucky'I've only received two sets, so I can only speak to those. Hope everyone gets the same fabric!
Super soft and comfy, but if you run hot at night, you might have trouble sleeping in them.
I'm in love with these pajamas. I waited to review until after the first wash'still looks great. Soft, lighter than flannel, super comfy. True to size. The site suggested sizing up, but I got my usual size and it's perfect. Definitely my new go-to set.
Great pajamas'soft, comfy, and easy to wash.
I love this set. I didn't even realize I already had another set from this brand'and I love that one too! I'd recommend it to anyone.
Very comfortable.
Perfect quality
Perfect quality.
Loved the first set so much I bought another in a different color. The first one (black/leopard) was perfect'size, quality, cut, fabric, softness. The second (burgundy/floral) wasn't as good. The fabric difference'especially the floral'was huge. Weird they vary that much. I'm thrilled with the first, but if I'd gotten the second first, I wouldn't buy again.
Super soft and comfy!! I already ordered another.
These are insanely comfortable! I like sleeping in pants, but my old pajama bottoms always rode up to my knees. These are wide-leg and super soft'if they ride up, I barely notice. They're a cropped length, so nothing feels restrictive. I'm buying two more sets to rotate.
Sizing is accurate. I'm 160 cm and 77 kg; XL is loose and comfy'exactly how I like it. Washed right away and it didn't shrink.
Super soft and comfy! Cute design and fits well.
The best pajamas ever'so comfortable!
Soft, comfy pajamas'so good!
My wife loves these pajamas'soft fabric, medium thickness, super comfy. She loved them so much we bought a set for her 96-year-old aunt as a birthday gift. Arrived today'lots of colors, great value, true to size.
Very comfortable!
This is exactly what I wanted.
Very comfortable!




