AMY007707_B_M
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised this cotton pajama set as "super comfortable" and "soft" with excellent quality. The 100% cotton fabric is breathable and feels like "being wrapped in a soft blanket." Shoppers appreciate the pockets, true-to-size fit, and durability through washing. Some wish for better color options. Note: May shrink slightly after first wash.
Bought this set for postpartum healing. I really like that the shorts have pockets to free up my hands while traveling about the house. Material is decent quality and goes through the washing machine well so far. True to size.
Great.
Looks great, well made, and very stylish.
Super comfortable and doesn't feel cheap at all. I sized up because I like roomy pajamas.
Soft fabric with some stretch. Wish there were better colors.
Nice.
Very well made.
My favorite! So comfy!!! And super cute.
I LOVE this set!!!! Soft, comfy, and affordable. It feels like being wrapped in a soft blanket. Perfect fit. I'm buying another for myself and one as a gift'you'll love it!
Looks and feels high-end, but the price is reasonable. I've washed and dried it many times and it still looks new. Totally worth it.
Love this set'fits well and is super comfortable!
Granddaughter absolutely loved them
Soft breathable and looks cute. The material is not too heavy. I like loose fit so I got one size bigger than my regular size it was perfect since it shrank a little bit after the first wash.
Comfortable stretchy good quality. Not thin but not too thick. Washes good worth the value.
Excelente calidad!! 100% algodn de verdad. No tena mucha fe por el precio pero realmente son excelentes. Voy a comprar en ms colores es increble lo lindo que es dormir con la suavidad del algodn. Muy buen corte tambin
So comfortable and a great quality! I love that they are cotton. I have 5 sets now and wear them every night. Plus they are very easy to nurse in.
Comfortable great fit
Soft and Comfortable material and bottoms are slightly longer than others which is a plus.
Soft, not tight, fits well.
So comfy.
Super comfortable and breathable'excellent quality.
Exactly as advertised.
The fabric is perfect'so comfortable.
These are so soft and comfy'I've bought several colors.
Amazing quality!! 100% cotton. A bit pricey, but truly worth it. I'm buying more colors'sleeping in soft cotton is so comfortable. The cut is great too.
Very comfortable and great quality! I love that they're 100% cotton. I own 5 sets and wear them every night'also easy for nursing.
Comfortable fit.
Comfortable, stretchy, good quality. Medium thickness. Washes well'great value.
My granddaughter loves them.
Soft, breathable, and really cute. The fabric is lightweight. I sized up for a looser fit'perfect, since it shrank slightly after the first wash.




