AMY007976_NA_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised this sleep dress for being "super soft and comfortable" with excellent durability. The fabric is described as lightweight, breathable, and cool for sleeping. Shoppers appreciate that it's true to size, washes well without shrinkage, and moves freely. One noted it may run slightly small. Some mention no pockets.
Easy to care for & cool to sleep in
So soft. Exactly what I was looking for.
Very nice night gown. Great length. Nice and thick material. I would buy again!
This was a gift my mom loves it!
My mom gifted this to me as a birthday gift. This is hands down the most comfortable sleep dress pjs that I own. Just ordered 4 more.
So comfy and washes up great
Great nightgown moves and stretches with you.
Great nightgown moves and stretches with you.
Very soft and comfortable true to size. Doesn't pinch or bind anywhere while I'm turning in my sleep and didn't make me sweat. It says not to tumble dry but I did on low and it seems fine. It seems a little more cheaply made than my brand name similar night gown but as long as it holds up for at least a year totally worth it based on the price. I plan to buy another.
Soft and comfortable
Fits perfectly and its so soft and comfortable! This worked so well to stay cool this summer!
I love these nightgowns! Oh my gosh they ate very soft and comfortable. They launder well too. They are well made. They are loose fitting no pockets and you don't see through them.I recommend these nightgowns.
It was very comfortable and I love the way it fits
Super soft and comfortable
I love the softness and durability of this little nightgown! It washes up well and dries without shrinkage. So very comfortable!
The material is so soft and comfortable. I ordered another one!
Love this nightgowns
I love this night gown. It's soft and so comfortable. It's the first thing I grab when I get home.
Muy cmoda material excelente
Very comfortable. Material is light weight but not too light. Also looks great on.
Fits well very soft and comfortable.
Great quality. Material is very soft and washes up well. I would order a size bigger because it seems to run small. But it is well worth it.
I love these nightgowns they are so comfortable. I own a few. The fabric is very comfortable and I love cotton for pajamas. They have some good color options also.
Those 2 were so awesome I just ordered 2 more!! :)
Very comfortable and soft
I bought it for a gift. My cousin loved it. I love rayon!
Nicely constructed. Comfortable fit.
Comfy and light.
Great nightgown fits perfectly. Very soft and comfortable.
nice and it keeps me cool. Washes well.
This nightgown is super soft and comfortable! I love it! It moves with you and is true to size.
Comfy
Love the feel of these gowns. So cool and soft. I bought 3 of them and thinking of buying 2 more.




