AMY008343_LP_L
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim


Customers praised this two-piece lounge set as "super comfy" and "soft," with many noting it's versatile for sleeping, lounging, or casual wear. The set features pockets and receives frequent compliments. Most found it true to size, though some recommend sizing up as it "runs small especially the bottoms." A few mentioned color transfer issues. Overall, shoppers loved the quality and comfort.
Very cute and cosy
Very comfortable nice weight and color!
The cutest and softest set! Going to order so many colors in this. I am usually between a small and a medium. I initially ordered a small but ended up replacing or a medium because the small was a little tight in the waistband. Love Love Love this set!! It is so versatile breathable and lightweight for when you travel or for every day outfits.
I get so many compliments on this set! Love it!
Super cute set!!
Lovd love love this i want every color
Cute fit is good. Perfect to dress up or dress down.
This set is so soft! I love it. You can either dress up or dress down.
Super comfy.
I bought this for my friends for her birthday and she talked about it for a week. She is going to buy more colors for herself and absolutely loves it and the quality.
These are my favorite pajamas! So soft and very flattering! They are great for all shapes and sizes bodies! I wore them when I was pregnant and still fit after as well! They have held up after multiple washes!
I absolutely love this! Such a cute outfit great quality and very comfortable.
This outfit is soo comfortable and I get so many compliments on it.
Super comfy and lightweight.
Very comfortable lightweight washability is good and just throw in the dryer.
Soooo soft perfect baggy fit. The light blue is perfect
I love this outfit. You can lounge around in the house are wear it on errands or whatever you want to do. I wear xxl and thats what I ordered. It fits true to size
Obsessed with this outfit! It fits great and is a good quality as well. Can dress it up or dress it down!
This set fits perfect! Its stretchy so it is super comfortable and great quality. I cant wait to wear this!
So comfy! And cute!
Nice and stretchy a cute and functional and fun set to wear as summer pajamas or lounge wear. The fabric is stretchy and comfortable and fits according to their chart. It is a loose fit. 4/5
Bought these post partum and they are so comfy and got lots of compliments! For me true to size but I like my outfits a little over sized so I went with a medium!
Good for the price. Runs small especially the bottoms. Had to return for a bigger size.
Super cute but runs small especially the top
Cute but color rubbed off onto my skin and nails. The set itself is nice I would suggest washing prior to using. Its very comfortable. It is true to size and material is comfortable.
Super comfy pajama/lounge set.
NiceComfyFits well ( 2x for 290lbs 5'6-5'7 person )Good purchaseCant find any complaints
The fit is so comfortable. It looks so chic. I received so many compliments!!
Great postpartum set. I feel cute put together and comfortable!
So cozy get lots of compliments. Flowy and comfortable perfect for a hot day
Love this set! Comfy and cute!
I got so many compliments wearing it'I love it.
Super cute pajama set.






