PXK000133_PAT6_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised these pajamas as "super soft" and "very comfortable" with excellent quality fabric. The sets are lightweight, wrinkle-resistant, and maintain their appearance after washing with no shrinkage. Most found them true to size, though some noted length inconsistencies. The absence of pockets was a common disappointment. Many customers loved them enough to purchase multiple sets.
Very comfy wash and wear! fite well. Pants actually long enough!
So comfy good fit soft material would be 5 stars if they had pockets!
These run a little short but are so cute and comfy! The colors are just like what you see in the picture and the quality feels nice not too thin.
Very pretty color fit and great quality fabric. Perfect for travel ( light weight and easy to pack). Impressed as washes-dries (delicate cycle) very nicely and doesn't seem to wrinkle. Looks new every time I've washed and no shrinkage at all.
Everything you can expect: good quality nice color and fits. It's feminine and ok for all occasions (family time parties everyday wear and silky occasion). I'm very pleased and bought another one.
Luxuriously soft excellent quality. I am 6' 186 lbs and bought a 2x for loose comfort while in the hospital. Glad I did as they run a half size too small. They are worth every penny I spent. I bought the gray stars/peach top but the top is a very pale beige. A bit disappointing but the rest of the garment is so excellent that it's not a game changer. SO happy I bought them. Great fit after a wash and a dry.
Great fit. Very comfortable.
This is one of my favorite pjs now. Soft warm and I like the color. Perfect fit and comfortable.
Got these to wear to get a hysterectomy and they were perfect. Super soft and stretchy very comfortable.
I love them. Comfortable and attractive
Sper suave la talla correcta y color correcto
Love this pjs. They are comfortable and dont wrinkle. I have four pair of them.
Item is as described. Fit true to size. Vibrant color.
So soft!!! Very well made nice quality and fits true to size. This set is great would make a great gift too! Recommend buying. For reference Im 56 141 lbs ordered a S
Cute and comfortable! Got these for a work Christmas party and actually wear them all the time.
Love them! I order three set and absolutely love them!
Love my silk PJ. Very comfortable to wear. And stylish . This is my second pair
Pajamas were nice quality-buttery soft. Fabric was not thin and the stitching was good. However they were about 6 inches too long. Im only 53 so maybe they will work well for a taller person. The length was the only drawback.
Silky feels great against the skin. True to size washable no shrinking I love this beautiful set.
Exactly matches the size chart. Very soft and comfortable.
Comfortable and cute'true to size.
These socks fit well and are very comfortable.
Well made and comfortable.
Super soft'love it!
My daughter-in-law loves how soft they feel.
Very comfortable, true to size'will buy again.
Always great, as usual!
Great fit, super comfortable'will buy again.
Great set. I'm 5'4" (163 cm) and the length is perfect for me. I'd prefer slightly longer sleeves, but that's just personal preference. Very soft and pretty, and the fabric feels breathable (I sweat at night). Warm enough for me. I'll definitely buy again'great value.
I love these so much I gift them whenever I can.
Way better than expected'cute and lightweight.
I LOVE this set!! The fit is fantastic and the fabric feels amazing.
Fits great and feels super soft.




