AMY007657_GP10_XXL
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised these pajamas as "incredibly soft and comfortable" with excellent quality and value. The fabric is lightweight, breathable, and stretchy, washing well without shrinking. Sizing is true to size. A few noted brighter colors than expected and lack of pockets. One shorter customer mentioned needing to hem the length.
Colors were brighter than I expected but otherwise they are soft and comfortable to sleep in.
I love the lounger pjs
Love these PJs! Very soft and hold up well.
They are soft comfy and fit is perfect. There is no shrinking when washed.
True to size I'm 5'2 160lb and bought a large.No pockets but they're nice.
Nice soft pajamas. Wash well and would definitely buy again.
The fabric is so soft and the fabric wishes great very comfortable. Sizing was correct.
Great fit and value
This package was fine and fit properly
These are the most comfortable pajamas I have ever bought! I have five pairs of them now!
Wife loves them
Love These!!!
Very soft and comfortable
Comfy and cute! Love them. Would buy a second set.
These are great quality and comfort.True to size.
These pajamas are by far the best pajamas you can buy. They are so comfortable. I get the best nights sleep when I wear these. I have 5 sets of these. I highly recommend. They are also true to size.
Cmodos y talleres indicado!
Got here quickly
Amazingly warm but light
Never disappointed
Love love LOVE everything from this brand! These jammies are cute and comfy! And can't beat the price they were on sale! SCORE!
This is a wonderful deal! The fit is good. I love the soft material. It's lightweight and comfy. The prints are nice. I work from home and I lounge and sleep and sit at the computer in these types of sets. They are great!
I am very happy with these pjs they are so soft and so comfortable. I have the summer sets and was not hesitant to.order the long sleeve. I love these pjs sets. And recommend them to friends.
Comfortable and washes well.
I dont even know where to begin! These are absolutely gorgeous and the feel of this amazing material is incredible!! Soft and slightly stretch fabric makes these a sure buy!!
They are really nice and soft. Because I am so short I will have to get them hemmed. The average person should have no trouble with the length. Truly worth the money. I love this brand Ekouaer. Hopefully they will soon make them in petite.
These pajamas are so cute and so comfy! I love them!
I bought two different sizes'the Medium fits perfectly and the length is just right! The color is bright and cheerful and makes me happy every time I see it.
Super soft fabric and a great cut. I'll definitely buy another set!
I wore this nonstop after my C-section and it's so comfortable and soft! I got a Large'thought it would be huge out of the package, but it fit perfectly. Haven't washed yet so not sure about shrinkage, but if it doesn't shrink, I'll definitely buy another set!
The fabric is really nice. I'm glad I sized down. I'm 163 cm, 54 kg, bought a Small'perfect. I wear a 38D bra.
I love these pajamas! They're super comfy and roomy'perfect for cuddling up and watching TV.
I love this set'exactly what I wanted. Lightweight and comfortable.




