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Ekouaer Christmas Hooded One-Piece Sleepwear (US Only)

AMY007385_PAT3_XXL

Precio habitual$42.99
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  • Order $79 Get A Free Teddy Box
Color
Special Size Type
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Free Shipping
Free shipping on orders over $89
Free Return
30-day exchanges & returns
Shopping Security
✓ Safe Payments✓ Privacy Protection
Guarantee
Worry-free purchase available

Free Shipping

🚚 Fast & Free Shipping on Orders $89+


ABOUT THE DELIVERY TIME

Delivery Time = Processing Time + Shipping Time

Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.

Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.

Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.

SHIPPING TIME

🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.

🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.

SHIPPING DESTINATIONS

Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia

Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia

North America: Canada, United States, Mexico

Australia: Australia


Questions? Email us: support@ekouaer.com

Free Return

We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.

⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.


CANCELLATION

We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.


RETURNS

Returns are accepted within 30 days of receipt.

How to Return

Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.

Return Conditions

Items must be:

  • Unworn, unwashed, unmodified, and undamaged
  • Free of odor and pollution
  • With price tag and washing label still attached
  • In original resalable condition

For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.

📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.


REFUNDS

Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.

Notes

  • Refund amount is limited to what you actually paid (promotional discounts deducted).
  • Coupons used at purchase will be automatically invalidated.
  • If you haven't received your refund within 30 days of approval, please contact us.

Questions? Email us: support@ekouaer.com

Shopping Security

🔒 Safe Payments

Payment Methods:

📦 Secure Logistics

Order Tracking: Real-time logistics updates system. Check my order

Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more

🔐 Privacy Protection

EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.

Learn more

Guarantee

Shipping Protection — Quick Guide

Your package is covered against loss, damage, and delivery delays.

WHAT'S COVERED

1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.

2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.

3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.

4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).

IMPORTANT

  • All claims must be reported within 90 days of the shipment date.
  • Compensation covers the goods value only — shipping fees, taxes, and the Shipping Protection fee itself are not included.

HOW TO FILE A CLAIM

Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com

Step 2: Provide your order number and supporting photos if required.

Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.

NEED HELP?

For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim

  • US only. Fast delivery in 3-7 business days.
  • Material: Made of lightweight, soft, warm and skin-friendly fabric.
  • Design: One-Piece design, reindeer pattern printed, front zipper, the hat has two adorable antlers, side seam pockets and elastic cuffs at the wrists and ankles.
  • COZY ONE-PIECE PAJAMAS: These christmas pajamas onesie are perfect for bedtime. Just zipper your family up in these christmas pajamas
  • Get pajamas for mom, dad, kids! Wear them as family christmas pajamas matching sets.
  • CHOOSE YOUR SIZE: Women: S/M/L/XL/2XL; Men: S/M/L/XL/2XL; Kids:6/8/10/12/14. Please purchase each size individually, christmas pjs are sold separately.



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