AMY005768_B_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised this full-length nightgown for being "soft and comfortable" with "excellent quality." Many bought multiple colors, noting it's versatile as sleepwear or loungewear. The fabric is lightweight and breathable. However, some reported sizing inconsistencies—"runs a bit small" with snug sleeves. Mixed feedback on fabric consistency across colors.
I was looking for longer nightgowns and this caught my eye. I'm only 5'2 so this nightgown comes nearly to my ankles and it fits true to size. It's a comfortable material and suits me perfectly. I wish the sleeves were a little looser. I have heavy arms so the sleeves are a bit snug when I'm shifting trying to get comfortable to sleep. Other than that the nightgown is perfect.
Nice but no home run.
Runs a bit small. Thin comfortable fabric. I sized up.
Comfy cozy wash & wear nice and long
Soft and flattering on the figure. Nice loungewear that looks like a dress
Absolutely beautiful. Fit my sister just perfect will buy again.
I like it a lot its soft and comfortable.
Great quality I absolutely love this beautiful nightgown!
Just pulling it out of the packaging I could feel the silky softness. When I put it on it was warm functional and has pockets. Ive washed and dried it . It is wrinkle resistant and wonderful to wear around the house or just lounge. Definitely is. A durable product. I am ordering more.
Cool material that fits comfortably
Absolutely my favorite sleep wear
Beautiful and so soft
Very soft! Lite weight and very comfortable.
It is great. Soft & comfortable
Love it
Purchased for my wife fit perfect
The most comfortable night gown you can purchase.
I love this night gown. It's so soft and comfortable.
Lovely holds up well. A little long but comfy!
The nightgown is very soft and fits well.
Beautiful colors. Soft fabric.
Very comfortable soft nightgown.Love it!
great quality - LOVE this nightgown!
Very comfortable nice material love these!
Loved this moo/moo dress. Can be a nightgown but beautiful to wear everydaySo comfortable.
So soft and comfortable
Extremely comfy!!!
Very comfortable
Very soft and comfortable nightgown. Washes nicely.
The gown is gorgeous! Perfect fit and the fabric is heavenly. My husband complimented me on how lovely it is.
Love this. I have 3 now.
Love it. Soft and comfortable.
Night gown is lovely






