AMY006956_KT874_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised this satin pajama set for its "soft and silky" feel and comfort. Many noted it stays cool during sleep and holds up well after washing. However, sizing issues are common—most say it "runs small," especially the shorts. Some reported concerns with color accuracy, odor on arrival, and color transfer. Overall, shoppers appreciate the quality and comfort despite sizing inconsistencies.
Love this satin pajama set. I bought Medium and it's a bit big, but that's fine'very comfortable.
Love it'comfortable and silky! Worn it for a year and it's still holding up well. Highly recommend!
When I opened the package, I was pleasantly surprised! The fabric is soft and silky, and the color is gentle with a lovely shine. Excellent workmanship and beautiful piping. Very comfortable and fits perfectly. I washed it according to the manufacturer's instructions and it turned out perfect'no shrinkage. The fabric weight is just right. This pajama set is amazing!
My fianc¨¦e tried this Ekouaer satin pajama set a few days ago, and after the first wear she told me she had never felt fabric this soft and comfortable. The satin feels silky-smooth with a beautiful drape'never tight, and it doesn't feel cheap at all. One evening after a long day at work, she relaxed on the couch in it. Even under the living room lights, it looked elegant and refined, with a subtle sheen'more like elevated loungewear than pajamas. She said it felt comfortable but also special, like treating herself after a tiring day. It's easy to wash too; the fabric stayed soft without losing its sheen or shape. No pilling, no stiffness. If you want pajamas/loungewear that feel luxurious yet comfortable'perfect for relaxing at home and for great sleep'this Ekouaer satin set is an ideal choice.
These pajamas are perfect for staying cool during night sweats. Highly recommend!
Comfortable, true to size, same as the picture.
Cute and comfortable.
Fits well'love it.
Very good.
So cute and very soft!
If you're looking for comfortable pajamas, this is it! Perfect sizing, not too long or too short, medium fabric weight. Soft and comfy, no shrinkage. Perfect for warm, cozy nights to relax and unwind.
Love it! Bought lots! Fits well and very comfortable.
Comfortable and cool
Comfortable and cool
Not quite true to size. Shorts run small and are shorter than I expected.
Not quite true to size. Shorts run small and are shorter than I expected.
Very comfortable
Very comfortable
Love the pajamas and have several pairs. The most recent pair arrived with a horrible stench. I hope this can be resolved as Id like to keep them.
Love the pajamas and have several pairs. The most recent pair arrived with a horrible stench. I hope this can be resolved as Id like to keep them.
Runs small. Nice feel on skin. Accurate color.
Runs small. Nice feel on skin. Accurate color.
Very cool at night
Very cool at night
The Blue pajama set isnt the blue thats displayed its more of a dark green color
The Blue pajama set isnt the blue thats displayed its more of a dark green color
I love these pajamas! They are so cute and so comfortable! They are well made and have lasted for a while now. The only reason for 4 stars is the run a little small. You might want to order up a size if unsure.
I love these pajamas! They are so cute and so comfortable! They are well made and have lasted for a while now. The only reason for 4 stars is the run a little small. You might want to order up a size if unsure.
For the sale price there are very cozy and cute for travel the shorts do run a little small compared to the top size but not drastically. Because of the material they do wrinkle and are kinda hard to keep organized since they slide around but I dont find it a problem.
For the sale price there are very cozy and cute for travel the shorts do run a little small compared to the top size but not drastically. Because of the material they do wrinkle and are kinda hard to keep organized since they slide around but I dont find it a problem.
Looks cute very thin and fits good. When I washed it before I wore it threading started to unravel. It was cheap so I didnt expect longevity of wear.
Looks cute very thin and fits good. When I washed it before I wore it threading started to unravel. It was cheap so I didnt expect longevity of wear.




