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🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised this sleeveless nightgown for being "super soft" and "very comfortable" with breathable, lightweight material perfect for temperature regulation. The lace V-neck adds "simple, classy beauty." Sizing runs slightly large, and some shorter shoppers noted length concerns. The adjustable straps and flattering fit earned high marks.
I love this nightgown. The fabric is light and soft and yet breathes so I don’t get overheated at night. It is sewn well and has a nice feminine fit, it’s not boxy. It took me a while to find all the features I wanted & this checked all the boxes. Highly recommended.
Very comfortable and soft material. The sizing was good. I'm 5'3 130 pounds the small fit but it's a bit long for a shorter person like me. Other than that it's quite nice. Would definitely recommend.
Cute nightgown. I like the see through neckline just enough without being too revealing. Nice color and soft material.
Perfect sizing super soft has been in wash many times still perfect
Soooo comfy and great fit!!!!
Very comfortableLoose like
Great easy throw on nighty. Material isnt as lightweight as expected from other reviews but it is soft stretchy and super comfy and the perfect short length. Ive now bought 3. Love them.
This hits me right above the knee. I wish it was a little shorter but that is the only negative. It is very comfortable and helped keep me cool at night. I brought a couple of slip night shirts to wear on vacation. The place we stayed was very warm and VERY humid. This kept me cool didn't cling or bunch up over night. A very comfortable and cute nighty. Though I had other nighties this is the one I wore the whole trip because of how comfortable it was to sleep in.
I absolutely love this. It's soft and makes you feel very good.
Exactly what I wanted'no complaints.
Love this nightgown'breathable, smooth, and a little sexy.
The print/design are pretty. Runs slightly big (I got Small), but I like it.
Awesome'very comfy.
Its appeal is its simple, classy beauty. Nice fit (XL), silky texture, and the subtle appeal of the sheer mesh neckline.
Often a whisper is way sexier than a shout. Definitely recommend.
Love how comfortable and soft the material and fit is. The design at the neckline is very nice and is just enough to make me feel sexy without doing too much.
I like the lightness of the nightgown. It has adjustable straps. I’m 5�?�?and 150 # bought a medium and it’s fits very nicely. I actually bought 2 .
Suave y confortable
Nice material and comfortable to sleep in! Would buy other colors for sure!
This nightie is not only pretty, but sexy as well and feels good on. It clings in the right places and looks quite feminine.
Perfect for around the house. Great fit
Fit perfectly and is really beautiful
These nightgowns are so comfortable! The material is cool to sleep in, which is , for me, difficult to find. The fit nicely. I'm 5'3" 135lbs and I ordered the large size, perfect fit. I have washed them but did not put them in the dryer ( they are almost dry when you remove them) so I can't say if they would shrink or not. I will purchase more in the future!
Bought this in light blue and it was so comfortable I bought it in two more colors! It's really soft and helps regulate my fluctuating temperature at night. I wouldn't describe it as sexy, as it does not go in at the waist at all, but the lace detail at the top is attractive and the colors are pretty.
This nightgown is super comfortable while still being cute. Very lightweight which is perfect for hot flashes in the middle of the night. It is cute enough that hubby likes it but modest enough to where I don't get embarrassed if the kids come in in the morning before getting ready for the day.
This gown is so pretty on. Sized right. So soft. Looks great on. Very comfortable. Adjustable straps.
I am kind of picky about what I sleep in but this is very comfortable and certainly cool and I don’t seem to get overheated. I also like to sleep in something attractive no matter that I live with my mother and sister. That might not be forever! Lol
So comfy & soft!!
Very soft material, looks cute and flattering on. I sometimes don't like having such thin straps on nightwear but these are perfectly comfy. True to size with a slight looseness, which I like.
I love that this nightgown stays put all night, straps stay up, top is fitted well but still cute.




