AMY008010_GP1_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised these nightgowns as "buttery soft" and "very comfortable," with many ordering additional sets. The fabric is described as lightweight, breathable, and durable through multiple washes. However, some noted sizing runs large and recommended sizing down. A few wished for extra length for taller customers.
Way to big Xl need med ir large
Very soft but huge! I'd size down
Looks great on the model but doesn't do much for the ordinary woman. Clolor is good fit is fine. Haven't washed it yet. Price is reasonable.
These are thicker than mentioned in the ad
Great feel. Very comfortable
Soooo comfy. And affordable!Bought two. Ordering 2 more.
This nightgown is so soft and cute.
I have completely fallen in love with these nightgowns! Easy to wear to sleep because they move with you! Most comfortable fabric and so cute! True to size and my favorite thing I have purchased on Amazon this decade! I am ordering more in different colors! They are perfect
Love these night gowns. Soft and very comfortable.
Buttery soft comfy cute simple and effective. I've had these for a while washed them at least two dozen times and they still look brand new.
Luv these.
Very comfortable very recommended
Soft and sexy feel
Muy cmodas y suave
Really surprised on the fabric really soft very comfortable easy wear.
My wife loves them I love the look and feel.
This is a very soft feeling night shirts. LOVE THEM
Like
Really nice nightgowns true to size. Lightweight cotton. Perfect for summer or if youre like me for all seasons.
Soft
These nights are comfortable. I like the silky/cotton fabric. The length is below the knees. Light weight. Washable and didn't shrink when I washed them. I got a XL. Don't cling to you either. I recommend these lil nights. Will be ordering more.
These sleep shirts are comfy. I love the silky cotton feel. Length is below the knee, light and breathable. Machine washable with no shrinkage. I got XL'doesn't cling. I recommend it and will buy more.
Soft and sexy.
Very comfortable
Super comfortable
This sleep shirt is incredibly soft'love it!
My wife loves it, and I love how it looks and feels.
Very soft and comfortable.
The fabric really surprised me'so soft and comfy, and easy to wear.
Love these pajamas'soft and very comfortable.
The night gowns were just what I was looking for made out of the right material and fit me perfectly.
Love it!
I love it!!! The fabric is soft and comfortable. Ill buy more




