AMY007594_NA_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised this long sleeve nightgown for being "very soft and comfortable" with excellent quality fabric. The sizing is generally accurate, though some noted it runs slightly large. Shoppers appreciated the flattering lace design and reasonable price. One concern: a customer reported breathability issues and lace discoloration after washing.
Very soft, very comfortable, and the size is just right.
My girlfriend, who lives in Montana, tried it on and loved it! She slept so well in it. I bought her the same style, and it fit perfectly! I was so surprised and delighted to see the photos of her wearing the burgundy pajamas; she looks so adorable!
Perfect for sleeping. The fabric is great.
Ekouaer Women's Long-Sleeved Pajamas,Very comfortable
Love this pajama set'very comfortable.
Light and comfortable. Ended up buying three sets'great fit and quality.
Excellent quality, super soft. Bought two and love them both.
I absolutely love this loungewear dress. It's perfect for days when you don't need to go out but still want to dress up a little. Perfect for weekend outfits! The fabric is incredibly soft and very durable. The colors stay vibrant and it won't shrink.
I bought it on sale, and it was definitely great value for money. The nightgown is made of lightweight, soft fabric, making it very comfortable. It's not suitable for winter or summer. The cut is very flattering. I have a physical defect where my elbows can't get cold, so the long sleeves are perfect; I also can't wear very heavy clothes, and this nightgown is just right. I would definitely buy it again and highly recommend it to you and your family!
The quality is excellent, and they are super soft. I bought two, and I love both of them.
The fabric is of moderate thickness and feels soft and comfortable. The quality is good, and the price is reasonable. I would definitely buy pajamas from this company again. They are very comfortable to sleep in. I am about 155cm tall, and the length of these pajamas is about 5cm below my knees, providing good coverage and preventing me from feeling stuffy while sleeping.
Home comfort
A beautiful long dress, soft and flowing.
A fantastic product! The fabric is high-quality, soft, and comfortable. I love it! The size is also perfect.
Super cute and very soft.
I bought it for my wife, and she loves it!
love this fabric; it's very comfortable to wear at home or to sleep in.
This dress is so soft and comfortable! The lace design at the hem means it can totally be worn as a dress! I love it so much that I ordered another one in a different pattern the very next morning after wearing it for the first time. I bought a size larger than my usual size, and it feels a little tight.
I don't recommend these pajamas. I bought them intending to wear them when it's cold, but they're not breathable at all. They don't move around when I toss and turn on my cotton sheets. I later bought several other Ekouaer pajamas of the same style, but they arrived late, so I'm planning to return them. I really wish I could return this one too, but unfortunately, I've already washed and worn it. What a pity!
I love these pajamas. They're very pretty, comfortable and soft, true to size, and hand washable.
Low-temperature drying prevents shrinkage. Soft and comfortable. Fits perfectly.
I absolutely love the feel of this fabric; it's incredibly soft and comfortable. It doesn't wrinkle even when I sleep in it. The price is also very reasonable, making it excellent value for money.
The size runs slightly large.,flatter
So cute! The size is perfect. I'm 168cm tall and weigh 68kg, and I wear a large size.
Soft and comfortable, with an excellent fit.
I am 163 cm tall and weigh 90 kg. The fabric is a soft and lightweight knit, which is very comfortable. It doesn't shrink and won't deform after washing. The neckline is quite large. I like the long sleeve design, which adds some warmth in the cool weather of spring and autumn.
The colors are beautiful, the fabric is soft, and it's great value for money! The size is also perfect!
I absolutely love these pajamas! They're so soft and comfortable!!
I really like the fabric, but the white lace turns pink after washing.
I really like it. It's soft and comfortable.
She loves these pajamas. She wears them all the time and says they're very comfortable. I'm so glad I bought them for her.
I really love this product. They're so comfortable; I bought six pairs for my mom. The washing effect is also excellent, I'm very satisfied!




