AMY007985_PA105_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised these cotton-blend pajamas as "soft and comfortable" with excellent quality. The fabric "washes beautifully" with no shrinking or fading. Shoppers loved the fit, especially for shorter heights, noting they're "perfect for sleeping." Some found certain prints too bold. Overall, highly rated for comfort and durability.
Bonita piyama ideal para dormir.La lav primero antes de usarla no se hace ms chica.
Excellent
Me encantanto buen producto y buen servicio
Soft cute do not shirk or fade with wash
These are very comfy and the fabric is soft and washes and drys with no shrinkage! I will reorder more great quality!!!! Love them!!!
They are comfortable and have nice fabric. They fit well. Love that they have some cotton in them.
These are very nice pajamas. I already own a pair in another color. Had to return these because the print was not to my liking. I loved the purple but the bright red hearts were difficult to adjust to. Have another pattern coming today!
Comodicima hermosa juvenil no me apreta y suave la volvera a comprar
These are very cute. I am 5'2 the leghth is good and comfortable. I will buy another set.
Comfortable and pretty.
Exactly what I wanted.
Soft, comfortable, and well made.
This set is pretty'I already have another color. I returned this one because I didn't like the print. I like purple, but the bright red heart print was too much for me. Another style is arriving today!
Comfortable and beautiful
Soft and comfortable. Well made
Exactly like I wanted
These pajamas are super comfortable'soft fabric, and no shrinkage after wash/dry. I'll buy again; excellent quality. I love them so much!!!
They're comfortable, good fabric, and fit well. I love that they have cotton in them.
Comfortable and pretty'great for teens, not tight, soft and comfy. I'll buy again.
Soft and cute'no shrinking or fading after washing.
Awesome!
Pretty pajamas'perfect for sleeping. Even nicer after washing.
This set is adorable. I'm 157 cm and the length is perfect. Very comfortable'I'll buy another set.
I'm very happy'great product and great service.
This set is comfortable and cute.
Very comfy pajamas. I'm short and it fits me well! And it's cotton, which I love. Washed well too.
Comfortable and perfect for summer'great price.
This nightgown is genuinely soft and comfortable.




