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🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim
Customers praised these satin pajamas as "extremely comfortable" and "silky soft," with many purchasing multiple sets. The fabric is described as luxurious yet affordable, washing well and air-drying quickly. Sizing runs true, and shoppers appreciated the fit during pregnancy. One drawback: a drawstring fell off for one customer.
Very nice and silky soft
Bought an original set for myself and then my daughter. Went back for a 3rd time and ordered more. They are so comfortable.
Great quality soft true to size & awesome price!! I haven't worn it yet taking these on a Christmas cruise in December!!
I am 55 and 140 pds. I ordered a large because I like to feel comfortable when I sleep. Well made and very silky feeling. Washed well but I did not put in the dryer. They air dryer very fast. I would recommend this product.
Love these they are so comfortable going to buy more
It was silky very comfortable pajamas I have purple color very nice on me
Liked it a lot.
So comfortable its like wearing nothing !! It fit great washed well and the color hasnt faded . This is a new summer pj for me !
Love this pj out fit
Great quality cute its for a friend for her bachelorette slumber party. Not to pricey.
Love them'so comfortable. Planning to buy more sets.
I'm 55 and 140 lbs (63.5 kg). I got a Large because I like extra room for sleeping. Very well made and silky to the touch. Washes well (I don't tumble dry), and it air-dries quickly. I recommend it.
I bought a set for myself, then one for my daughter¡ and then reordered three more times. They're THAT comfortable.
Great quality'soft and comfy, true to size, and the price is awesome! Haven't worn it yet'saving it for a Christmas cruise in December!
Feels luxurious! Thick, soft, silky fabric. Great value for the price.
So comfortable!
My daughter loves it'says it's super comfy, and it's super cute too.
So cute and comfy! Perfect sizing.
Bought it for my wife and she loves it.
Fits great and made me feel amazing late in pregnancy.
Super comfortable and really flattering. I wore it to my outdoor baby shower in May.
So comfy and adorable'I was 8 months pregnant and barely felt it on!
Great quality and ridiculously cute!
Wore it to my baby shower! Beautiful dress'lightweight but not see-through. Polka dots, true to size.
I wore this dress to my baby shower and it was absolutely perfect! The color is gorgeous, and the little details make it feel extra special. The fabric has great stretch and is super comfy'ideal for a summer baby shower. I also love that I can keep wearing it even after pregnancy. Highly recommend!
I hesitated for a long time about buying a fitted maternity dress. I'm usually curvy and thought it might not look good, but I was wrong! This dress perfectly shows off my bump and makes me feel amazing. It's very comfortable, which matters a lot at 8 months pregnant. The length is just right and it's not see-through at all. Perfect for a July wedding. I regret not wearing it sooner'I probably would've bought more colors.
At 5 months pregnant, I wore it on a date! It's super stretchy. I also bought black! Because of the stretch, I think I can wear it for most of pregnancy. And it isn't see-through.
Love the color and softness. I wanted to rate higher, but the pant-leg drawstring already fell off. I'd still recommend the set.
Very beautiful'silky and soft.
Amazing quality and super cute'got it for a friend's bachelorette pajama party. Not expensive either.
Love it.





