AMY007240_ZR327_S
🚚 Fast & Free Shipping on Orders $89+
ABOUT THE DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
Processing Time
Typically 2–5 business days before shipping. Some items may take 5–7 business days due to stock availability.
Pre-Sale Items
Please allow 10–15 business days of warehouse processing time.
Note: We ship to the address entered at checkout. To change your address, contact us at support@ekouaer.com within 12 hours of placing your order.
SHIPPING TIME
🌍 Global Standard Shipping
10–22 business days. Remote areas may take longer.
🇺🇸 US Domestic Shipping
3–7 business days for most US addresses. Remote areas may take longer.
SHIPPING DESTINATIONS
Europe: Ireland, Austria, Belgium, Poland, Denmark, Germany, Greece, Russia, France, Finland, Netherlands, Luxembourg, Norway, Portugal, Sweden, Switzerland, Spain, Hungary, Italy, United Kingdom, Romania, Estonia, Czechia
Asia: Korea, Malaysia, Japan, Thailand, Turkey, Singapore, Israel, Indonesia, Vietnam, Philippines, Laos, Cambodia
North America: Canada, United States, Mexico
Australia: Australia
Questions? Email us: support@ekouaer.com
We hope you'll love everything from Ekouaer. If you're not 100% satisfied, we've got you covered — read below to understand our return policy.
⚠️ Important: Please contact us before sending anything back. Returns must be authorized by our Customer Service team.
CANCELLATION
We accept cancellations before the product is shipped. If cancelled in time, you'll receive a full refund. Once shipped, orders cannot be cancelled. Processing typically takes 1–3 business days.
RETURNS
Returns are accepted within 30 days of receipt.
How to Return
Contact our customer service team first — we'll provide the return address by email. Please include all original packaging, manuals, gifts (if any), and proof of purchase.
Return Conditions
Items must be:
For accessories, underwear, socks, and personal clothing — quality issues are handled in accordance with applicable laws and regulations.
📦 Shipping Cost: Return shipping is at your own expense, unless the return is due to our error (defective, wrong size, or wrong item) — in that case, we cover the shipping fee. We do not offer Freight To Collect (FTC) service.
REFUNDS
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be applied to your original payment method within 30 days.
Notes
Questions? Email us: support@ekouaer.com
🔒 Safe Payments
Payment Methods:
📦 Secure Logistics
Order Tracking: Real-time logistics updates system. Check my order
Package Safety: Full refund or resend shipment of your damaged or lost package. Learn more
💬 Customer Service
🔐 Privacy Protection
EKOUAER respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure.
Shipping Protection — Quick Guide
Your package is covered against loss, damage, and delivery delays.
WHAT'S COVERED
1. Lost Package
Not delivered within 30 days (domestic) or 60 days (international)?
→ Full refund of the goods value.
2. Marked "Delivered" but Not Received
→ Full refund of the goods value.
Requires one of: police report, on-site video evidence, or a loss certificate from the carrier.
3. Damaged in Transit
→ Partial cash refund or replacement parts for minor/component damage; full refund if totally damaged.
Requires photos: logistics label, all sides of the outer packaging, and the damaged item.
4. Delayed Delivery
Arrived later than the seller's promised time?
→ $5 USD per order (one-time payment, no documents needed).
IMPORTANT
HOW TO FILE A CLAIM
Step 1: Open the email titled "Xcotton Shipping Protection Placed Successfully" and click the Protection ID;
OR file online at: sp.xcottons.com
Step 2: Provide your order number and supporting photos if required.
Step 3: We respond within 24 hours. If your documents are complete, payment or a reorder is processed within 2 business days.
NEED HELP?
For more details, contact our support team:
Email: support@ekouaer.com
Online claim portal: sp.xcottons.com/claim

Customers praised this 3-piece pajama set as "super soft and comfortable" with breathable, lightweight waffle fabric perfect for lounging or sleep. Most found sizing true to fit, though some noted it runs large and recommended sizing down. The robe is versatile for warm weather. Common concerns include tight elastic waistband, lack of pockets on solid colors, and thin fabric quality.
Very cute. Nice, lightweight material. Perfect for doing chores, or lounging around the house. It washes well without shrinking or fading. It did feel a little weird out of the package, but that went away after the first wash. I've ordered a few things from this company and so far have been very pleased.
Cute and soft. I bought it according to the recommended size, but ended up exchanging it for a medium. The medium size fits well, but the elastic waistband is too tight and uncomfortable. My height is 5 feet 7 inches (about 170 cm) and my weight is 125 pounds (about 57 kg) for your reference.
My nickname is Teddy, and this pajama set has a teddy bear pattern. This is what I'll be wearing on my honeymoon.
Very soft and comfortable.
This is a comfortable soft and cute pajama outfit.
Me encanta la calidad y la suavidad que se siente cuando lo tienes puesto.
Bought as a gift came as promised and was soft to the touch
Comfortable! Material is great! I love the robe! Perfect for summer nights and robe is great for having coffee on the patio!
I bought this for an upcoming cruise. It's made very well and I just love the color. It will be very easy to pack.
True to size and very comfortable
beautiful set very soft & breathable but it runs a bit large. I couldve easily sized down because its huge on me.
I absolutely love these pajamas! They are so soft and I can wear them around the house.
This beige PJ set is so cozy and comfortable! The fabric feels soft on the skin stretchable affordable and is great for lounging or sleeping. Stylish and practical!
I love everything about these pajamas. The fabric is very comfy and breathable. I got them for hot summer nights. The robe is also great and I can wear in the summer and not sweat.
As a 5'5' 260Ib woman I ordered a XXL but xl would be plenty of stretch room and comfort. Very comfortable material! I am also pregnant and the xl would still have been plenty big
I bought this in a size XL & in multiple colors. The fit is true to size & very comfortable & the material is very breathable. I LOVE THESE!!!!!!!!
Cute and comfortable.It's exactly as advertised. I order a second set in a different color. Both have held up in wash (hot water) with no color fade or shrinkage.
Cute and comfy set. I love when items come in multiple color options. I got two sets gray and pink and they are great. They fit the same both true to size.
This is a comfy Lounge set
Very cute and comfy. Runs true to size
Nice fabric, but I really wish the shorts weren't so weird. I don't like how the waistband/front sits on my belly. I have a bit of a belly, so the front stitching looks odd. At least it's just pajamas.
Very beautiful pajama set.
I love these pajamas so much! They're so soft, I can walk around the house in them.
The quality is very good, the size is standard, and it's not see-through... I love this pajama set!
This pajama set is so cute and warm! It feels so soft against the skin and fits perfectly! I usually wear XS-S, and it's hard to find clothes that fit properly; they're either too tight like a child's or too big. This pajama set fits snugly without being restrictive at all. I wear it as loungewear or as pajamas'it's perfect!
The first day I wore this pajama set, a loose thread came loose. It was caught on my ring, but the hook wasn't secure. The fabric is very thin. I really like this robe; the outfit is cute. It's just too loose, and the quality isn't worth the price.
These pajamas fit perfectly; they're the softest and most comfortable pajamas I've ever worn! I'm planning to buy another set.
I wore these in the hospital after having my baby'comfortable and convenient. The thickness is just right (not too thin or too heavy). Great value, and I still sleep in them now.
I gifted these to my granddaughter and she loves them. Soft fabric and great fit. She usually wears a Small (almost XS), and this fit her perfectly. We're both really happy with the purchase!





